Say Hello
We'd Love to Hear from You
Have a question about placing an order, a flavor inquiry, or just want to say hi? Reach out — we respond within 24 hours.
Get in Touch
Let's Talk Treats
Whether you have a specific occasion in mind, want to discuss a design, or have questions about pricing and timelines — we're here and happy to help. Reach out through any of the channels below.
Email
[email protected]
Location
Elk Grove, California
Response Time
Within 24 hours (Mon–Fri)
Follow Along
Send a Message
Not ready to place a full order? Use this form for general questions, design inquiries, or to get a quick quote estimate.
Common Questions
FAQ
Quick answers to the questions we get asked most often.
How far in advance do I need to order?
We require a minimum of 2 weeks notice for all orders. For larger orders (50+ cookies) or special occasions with complex custom designs, we recommend 4–6 weeks in advance. We book up quickly, especially during peak holiday seasons!
How much do custom cookies cost?
Prices vary based on complexity, quantity, and design. A personalized quote will be provided after review.
Do you accommodate dietary restrictions?
We’re not able to accommodate dietary restrictions. Everything is made in a home kitchen that uses wheat, dairy, eggs and nuts, so we can’t offer gluten-free, nut-free, dairy-free or vegan orders, and we can’t guarantee any treat is free from cross-contact with those ingredients. Please keep this in mind if you or your guests have a food allergy.
Do you offer delivery?
We offer local pickup in Elk Grove, CA, or local delivery with a fee based on distance. We do not currently offer shipping.
Can I order for a same-week special occasion?
We require a minimum of 2 weeks notice to ensure quality and freshness. Rush orders may be possible for very simple designs on a case-by-case basis — contact us to check availability, but we can't guarantee it.
Can I see a preview before my special occasion?
For large orders or unique designs, we may provide a digital mockup or proof for your approval before we begin decorating. This is included for special occasion orders of 50+ pieces. We'll discuss this during your order confirmation process.
What if I need to cancel or change my date?
A 50% deposit is required to confirm your order, and all orders are final — deposits and payments are non-refundable. Ingredients and time are committed as soon as your order is placed, so we’re not able to offer refunds for cancellations. If your plans change, we can move your order rather than cancel it: let us know more than 2 weeks before your original date, and we can shift it to any open date within 2 weeks of that original date.